01

Start with policy documents, not labels

A declarations page can identify listed coverages and limits, but the full policy contains definitions, exclusions, conditions, and endorsements.

  • Your auto policy and declarations
  • Policies for other involved vehicles
  • Health coverage information
  • Employer or occupational coverage information
  • Letters identifying an insurer, administrator, or claim number
02

Separate possible payment paths

Liability coverage generally concerns injury or damage an insured causes to someone else. Depending on the policy and state, first-party coverages can include medical payments, personal injury protection, uninsured motorist, or underinsured motorist coverage.

03

Record the questions each policy creates

Useful questions include who is insured, which vehicle or event is covered, what notice is required, whether a deductible applies, what documents are requested, and whether the insurer reserves any rights.

04

Know when local advice matters

Priority of payment, required coverages, offsets, exclusions, and claim procedures can depend on state law and policy wording. A state insurance department can provide consumer information; a licensed lawyer can advise on a specific dispute.