02

Understand “conditional payment”

CMS uses this term for a Medicare payment made when another payer may be responsible. Medicare can seek repayment through its recovery process after a related resolution.

03

Review the summary and demand

CMS describes procedures for reviewing conditional payment information, disputing unrelated items, reporting resolution, and receiving a recovery demand.

04

Prepare settlement questions early

Ask who reports the resolution, how related payments will be reviewed, whether authorization documents are needed, and how any final demand will be handled.